Privacy policy.
KAVOVI Helps, provided by Carlis D Hatcher Sr Inc, collects the contact and business information you submit when you inquire about a project, book a conversation, start a purchase or send kickoff notes. We use it to respond, deliver the service, manage appointments, maintain payment records, and handle support requests. Payment details are entered on PayPal, not on this website.
Services that help run the website
We use hosting and database services to operate the site, EmailJS to send booking alerts, and PayPal to process payments. If you choose the Calendly scheduling option, Calendly receives the contact and appointment information you enter on its website under its own privacy policy. No Calendly widget is loaded automatically here. Those providers receive the information necessary for their functions. We do not sell your contact information. We retain records as needed to provide services, resolve disputes, and meet legal obligations.
Your information and choices
You can request access, correction, or deletion of information we control by emailing calledformstudio@gmail.com. Some records may need to be retained for transactions or legal duties. PayPal handles its own payment information under its privacy policy.
Telephone trial and owner voice preview
When you choose the VELA Voice telephone option, your phone opens its dialer. Our telephone provider, Twilio, processes the call. VELA uses transcribed speech to explain KAVOVI Helps’ public service information; call transcripts and call metadata may be retained in the private owner workspace to provide support and review service quality.
The private VELA browser preview requests microphone permission when the owner starts voice. Google Gemini processes the test audio. KAVOVI Helps does not save the browser audio or its captions.
Scheduling
For direct fit-call scheduling, the preview sends confirmed booking details to Calendly and retains the slot and booking reference to prevent duplicates. Only the selected public package name is carried into the Calendly preparation question when you continue to booking.
Site preferences and measurement
VELA uses a first-party cookie that lasts up to one year to remember whether this browser has played the full voice welcome. It stores a yes/no flag without your name or conversation. Clearing site cookies resets the welcome.
This site uses browser storage for site preferences and private notes. We count visits, pathway and offer-detail views, service-finder completions, and Calendly link clicks. The site keeps the date, event name, and aggregate total. It uses tab storage to limit repeated counts and honors Global Privacy Control and Do Not Track. If you choose a profession or referral source on an inquiry, that choice stays with your request. The owner dashboard also uses inquiry and transaction timestamps to measure response and onboarding.
VELA on the website
The typed guide can keep your optional first name and recent guide state in this browser tab so you can continue as you browse. This state expires after 45 minutes of inactivity. Use Clear chat to remove that state, or ask VELA to forget your name. Keep contact details and private information out of the chat. The owner voice preview can use an optional first name during the call. Its companion tab shares the supported public page you are viewing with the active preview.
Free member workspace
If you sign in with ChatGPT to use the member workspace, KAVOVI Helps uses the Site sign-in identifier to keep your workspace separate. We store the profile, goals, saved recommendations and resources, and checklist progress you choose to enter. View, correct, or delete that workspace from the member page. If you opt in, VELA can use your saved profession, stage, general location and response preference when you request it. Payments and appointments are handled separately.